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Laurie P. is an experienced customer success professional with a strong background in client support and account management. Currently serving as Customer Success Manager II at Euna Solutions since November 2019, Laurie has previously held roles such as Customer Success Associate and Customer Support Analyst at various organizations, including MeteoGroup and IMS Health. With a career spanning from 2004 at Manulife to present, Laurie has developed a comprehensive skill set in customer relations, having also worked as a Client Support Specialist at Purolator Inc. and a Business Consultant at IMS Health, contributing to a robust understanding of client needs and driving customer satisfaction.