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Jim Friedrich has extensive work experience in the technology industry. Jim started their career as an Assistant Branch Manager at Enterprise Rent-A-Car before moving on to work in various sales and technical roles at companies like Dell, TonerPlus, SHI International Corp., and GTS Technology Solutions. Throughout their career, Jim has developed expertise in selling and managing datacenter hardware and software solutions, as well as building and training sales teams. Jim has consistently achieved or exceeded sales targets and has received several awards for their performance. Jim also served in the United States Army, where they managed the logistical movement of troops and supplies during Operation Desert Shield/Storm.

Jim Friedrich attended Texas State University from 1983 to 1989, where they obtained a BBA degree in Marketing.