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Caitlin Neelon started their work experience in 2010 as an Assistant Digital Media Strategist at OMD USA. In 2011, they joined Venables Bell and Partners as an Associate Communication Strategist and later became a Communication Strategist. In 2013, they joined Goodby Silverstein & Partners as a Communication Strategist and later progressed to Senior Communication Strategist and Communication Strategy Director. In April 2022, they were promoted to Group Communication Strategy Director, their current role.

Caitlin Neelon's education history includes a Master of Arts (M.A.) degree in Cultural and Creative Industries from King's College London. The specific start and end years of this degree are not provided. Prior to pursuing their Master's degree, Caitlin completed a Bachelor of Arts (B.A.) in English Language and Literature at Clark University. The exact start and end dates for this undergraduate degree are also not specified.