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Eba Castro has extensive experience in customer service and management, currently serving as the YOIGO ATC Non Technical Service Manager and Euskaltel ATC Non Technical Service Manager at Grupo MASMOVIL since 2022. Prior to this role, a long tenure at Euskaltel spanned from January 1999, including positions such as Responsable Estrategia Call Center y CEX, Responsable Atención al Cliente, and Responsable Contact Center. Eba's career began in telemarketing with Telepromotion, where roles included Jefe de Equipo and Operadora in Atención al Cliente from 1998 to 1999, and also included a position at KUTXA in 1997.