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Ricardo Quispe Fernandez is an IT specialist currently working at Grupo Business IT since March 2023, focusing on monitoring NOC/SOC alerts in SCOM/Azure Sentinel and analyzing logs generated by SIEM. Prior experience includes a role as a Professional TI Intern at LAIVE S.A. from May 2022 to February 2023, providing support for servers and communication equipment, and assisting with the configuration and preventive maintenance of computers and peripherals. From May 2019 to April 2022, Ricardo contributed to the help desk services at the Ministerio de Educación del Perú, supporting participants in virtual courses and developing FAQs. Academic credentials include a degree in Systems Engineering from Universidad Nacional del Callao, with ongoing studies leading to a bachelor's degree and an engineering degree in the same field.