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Jessica Oliveira is an experienced logistics and customer service professional currently working as an Assistente Logística Last Mile at Grupo Boticário since August 2023. Prior to this role, Jessica served as an Assistente de atendimento ao cliente at Beleza na Web from November 2020 to August 2023, where responsibilities included customer support, order tracking, and purchase assistance. Jessica's earlier experience includes positions as an Assistente de operações at Grupo New Space, focusing on loan consultancy, and as a Representante de atendimento ao cliente at Lojas Americanas, where customer service and invoice issuance were key duties. Jessica is pursuing a degree at Uninove - Universidade Nove de Julho, expected to graduate in June 2024.