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Lorena G. possesses a diverse background in customer service and healthcare support roles, exemplified by experience as a Patient Care Representative at Azure Eye Center, where responsibilities included patient check-ins, schedule management, and insurance verification. Prior to this, Lorena served as a Guest Services Representative at Dickies Arena and an Executive Assistant for the Tarrant County Democratic Party, contributing to event logistics and creating bilingual promotional materials for voter outreach. Additional experience includes working as a Medical Interpreter at SB Home, facilitating communication in clinical settings, and a brief stint as a Student Box Office Assistant at Staller Center For the Arts. Lorena's foundational education includes a Bachelor of Arts in Biology, Journalism, and Health, Medicine, and Society from Stony Brook University.