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Joshua Jada has over eight years of experience in operational and customer service roles. Currently a Lead Specialist at Grubhub since February 2017, Joshua Jada develops innovative solutions by analyzing performance data and trends in customer marketplaces. Joshua Jada has a strong focus on efficiency, coaching new and existing personnel on industry best practices. Earlier roles at Grubhub included Senior Specialist and Operations Specialist, where Joshua Jada earned the Employee of the Month award within the first year. Prior to Grubhub, Joshua Jada worked as a Customer Service Specialist at Philly Wide Disposal, where a commitment to customer satisfaction led to exceeding performance goals. Joshua Jada holds a High School Diploma from Philadelphia Electrical and Technology Charter High School, obtained in 2016.