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Francis Downing has a solid background in UX operations, having worked at companies like Roku Inc., HOVER Inc., Waymo, and Instagram. Previously, Francis also has experience in UX design and research at GrowthX. In addition, there is a history of working in recruiting operations at Spin and Intercom. Francis has also delved into grants program management at Wikimedia Foundation and Silicon Valley Community Foundation. Educationally, Francis holds Bachelor's Degrees in Public Policy and Peace, War, & Defense from the University of North Carolina at Chapel Hill.