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Milagro joined GAP in 2023 as GAP's Vice President of Delivery. Since she was a kid, she has focused on positively impacting the lives of the people around her, which drives her to encourage her teams to bring out the best in themselves. Mila leads the team responsible for acting as client advocates and advisors, and working on creating loyal customers for life. She ensures the team delivers from start to finish on each project with the value, quality, transparency and excellent customer experience that characterizes GAP.

She has a degree in economics and business. Mila has built a career with more than 20 years of expertise in people management and delivery processes in digital agencies and technology environments. She specializes in project management, LEAN and Six Sigma applications, paired with strong leadership skills. Mila loves American football and is a big fan of the Pittsburgh Steelers. She has been the only woman on an NFL fan team in Costa Rica for 16 years, and she loves celebrating her birthday with chicken lasagna (and has a no-cake policy).