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Bruce H. is an experienced Information Technology professional with a strong background in system administration and data analysis. Currently serving as an Information Technology Administrator and Data Analyst at Dynamoney since March 2022, Bruce H. has expertise in Salesforce administration, Pipedrive implementation, and managing Azure, M365, and Endpoint Manager environments. Prior experience includes working as a Helpdesk Team Member at Alsco Australia, where responsibilities involved managing a ticket queue, troubleshooting application issues, and supporting a hybrid Microsoft environment. Additionally, Bruce H. held a Level 1/2 Service Desk Analyst position at XCentral, focusing on remote and in-person support, virtualization management, and deployment of end-user applications.