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Nicole Novotny is an experienced business development professional with a strong background in sales and marketing. Currently serving as the Business Development Director at Groupon since 2018, Nicole has successfully targeted accounts within the food and beverage industry, implementing effective cold calling and prospecting strategies while surpassing sales quotas. Previously, as a Community Coordinator at Providence Life Services from 2016 to 2017, Nicole engaged prospective clients and exceeded metrics for call volume and conversion, contributing to timely community vacancy fill rates. Earlier experience as a Customer Service Representative at Retriever Merchant Solutions included direct communication with clients across the U.S. Nicole holds a Bachelor of Arts in Communications from Purdue University Northwest.