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Jennifer Hafner is an experienced Customer Success Manager currently at Group O since January 2020. Previously, Jennifer worked as a Dealer Engagement Specialist at Allsteel, where responsibilities included managing dealer communications and onboarding new hires. Prior roles included Brand Experience Specialist at HNI Corporation, where Jennifer launched an e-commerce platform and engaged in customer relations, and Creative Liaison/Marketing Specialist at The Current Iowa, where Jennifer contributed to development initiatives and organized events. Early experience included visitor services at Figge Art Museum, focusing on member sales and event support, as well as grant writing and fundraising activities. Jennifer holds a Bachelor's degree in Art History and Marketing from St. Ambrose University and studied at Università Cattolica del Sacro Cuore.