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Laurent Banctel possesses extensive experience in IT support and system management across various organizations. Currently serving as Stockage Software Support at STORDATA since November 2022, Laurent previously worked as a Service Delivery Associate at Unisys from October 2016 to November 2022, handling maintenance and installation for Dell Technologies and Quantum, as well as overseeing project management for EMC disk maintenance in the Paris region. Prior roles include positions as a Field Service Engineer at Unisys, a Technicien Informatique & Product Manager at Capgemini, and a Technicien support client at ARPÈGE SAS. Laurent also has military experience with the Armée de l’air et de l’espace, focusing on database migration. Laurent's educational background includes a Bac +3/4 in Secure Infrastructure Administration and various certifications in VMware and Veeam technologies.