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Mossein LACAVALERIE possesses a diverse background in customer service, commercial strategy, and communication. Currently serving as a Customer Advisor at SANDRO since May 2022, Mossein focuses on maximizing Turnover and Net Promoter Score (NPS), alongside CRM development, with over 70% of revenue generated from Anglo-Saxon and Korean clients. As the CEO of Cucciolo AD since January 2019, strategic communication and branding consultancy services are provided. Previous roles include sales and merchandising at Printemps, where Mossein improved conversion rates and managed visual content for the brand’s Instagram. Extensive experience in commercial roles includes time at GS INVESTISSEMENT / VILLAS DES ILES, alongside contributions to Havas Publicara in various capacities, including assistant advertising manager and junior creative. Educational pursuits include an Executive MBA in commercial strategy and marketing from IDRAC Business School, complemented by a Bachelor's in Marketing and Luxury Product Business from Elysées Marbeuf.