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Michael Wigington is an experienced IT professional with a background in help desk support and technical support roles. Currently serving as a Help Desk Analyst at Le Duff America, Inc. since December 2018, Michael maintains and supports systems, workstations, mobile devices, printers, and peripherals while ensuring system security across various environments. Prior to this role, Michael worked as an IT Contractor at Yoh, a Day & Zimmermann Company, where similar responsibilities were undertaken. Michael also has significant experience as a Technical Support Lead at World Gift Card, focusing on custom software support, troubleshooting, user training, and documentation management. Michael pursued further education through Coursera from 2017 to 2018.