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Julien Raux is a seasoned IT professional with extensive experience in technical support and help desk roles. Currently serving as a Technical Help Desk at Félix Giorgetti since January 2021, Julien has previously worked as a support technician at Easy Solutions and Paritel. Julien's background includes providing maintenance and troubleshooting services for major automotive brands at CarAvenue, as well as deploying software and assisting with hardware and software issues for clients such as Schneider Electric and Orange. Julien holds a BTS in Informatique from Jean Zay, attained between 2012 and 2014.