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Olivier Di Maggio has a strong background in customer relations and services, with experience in leading teams and improving client experiences in various industries. Olivier has held roles such as Client Relations and Services Director for GROUPE BON MARCHÉ, Europe Head of CRM and Client Service, and France Director of Digital, Social Media, and CRM for Clarins Group. Olivier also has experience as a consultant, working with companies such as Renault, a leading luxury brand, and Kerastase. Prior to that, they held several positions at Louis Vuitton, including Global Retail Training Senior Manager - Client Experience and Global Client Development/CRM Senior Manager. Olivier began their career as a Marketing Intern at Danone. Olivier's expertise lies in enhancing client experiences, managing customer relationship strategies, and driving loyalty programs.

Olivier Di Maggio began their education at Collège Marcel Pagnol in Toulon from 1985 to 1989. From there, they attended Lycée la Folie St James in Neuilly and obtained their BAC C, a High School Diploma in Sciences, from 1989 to 1992. Following this, they pursued a Preparatory Class for Business School, known as Prépa HEC - Voie générale, at Lycée Sainte Croix in Neuilly from 1992 to 1994. Finally, Olivier attended EDHEC Business School and specialized in FMCG Marketing from 1994 to 1997.