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Joe Lee has an extensive career history in operations and customer experience roles. Joe has worked in various capacities at companies like Group 1001, Gainbridge, Canopy Servicing, Marqeta, WEX, and AOC Solutions. Joe Lee has also been involved in organizations like Operators Guild, Sidebar, and PreSales Collective, focusing on sharing best practices and contributing to the professional community. Joe'sexperience spans roles such as Vice President of Operations & CX, Head of Operations, Director of Customer Operations, and Director of Technical Implementations and Operations, showcasing their leadership and expertise in driving operational excellence and customer satisfaction.

Joe Lee studied Management Information Systems at Virginia Tech's Pamplin College of Business. In addition to their degree, Joe has obtained several certifications including Jamf Certified Associate, ZCCP-PA and ZCCA-PA from Zscaler, and Full Stack Network Associate from NexGenT.