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William Hawley is an accomplished executive with extensive experience in operational leadership within the technology sector. Currently serving as Chief Operating Officer at Group Elite since November 2018, William has played a key role in transforming the workforce engagement management industry through an innovative customer-centric approach. Prior to this, William held various leadership positions including Chief Operating Officer at ClickFox, Senior Vice President at NICE Systems, Vice President at First USA, and Assistant Vice President at MBNA, demonstrating a consistent track record of driving organizational success and delivering complex solutions.