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Kwok Lee is an experienced IT professional with a career spanning over 16 years, currently serving as an IT Service Manager at Groundsure since May 2008. Previous titles at Groundsure include Partner/Specialist Technology and Senior Systems Engineer, with earlier experience as an IT Technician at Emap. Prior to their tenure at Groundsure, Kwok Lee worked as an IT Service Desk Analyst at NHS Sussex Health Informatics Service. Notably, Kwok Lee held a leadership role as a Senior Agent/Team Leader at Inkfish Call Centre, where responsibilities included supervising and mentoring a team to meet objectives. Educational credentials include a Bachelor's Degree in Computing & Information Systems and a Higher National Diploma in Computing from the University of Brighton.