ÂÜÀòÂÒÂ×

Jeremiah Owen has a diverse work experience in the field of IT Operations and Management. Jeremiah currently holds the position of Director of IT Operations at GRIN, where they are responsible for implementing world-class IT and Service Desk Operations. Prior to this, they worked as a Senior Manager of IT Operations at Scorpion, where they oversaw technology operations and led the Help Desk team. Jeremiah also held the role of Information Technology Infrastructure & Operations Manager at Aerospace Dynamics International Inc., Motion Picture Industry Pension & Health Plans, and Hirsch Pipe & Supply Co., Inc., where they demonstrated strategic management and leadership in the IT field. Jeremiah began their career as a Network Administrator at Village Christian School. Throughout their career, Jeremiah has gained expertise in areas such as IT operations management, service level objectives, IT metrics and trending, technical leadership, and IT support team management. Jeremiah'sskillset also includes proficiency in various software and systems, such as Okta, JIRA service desk, VMWare, and Windows Server.

Jeremiah Owen holds a Bachelor of Science degree in Telecommunications Engineering from Mt Sierra College. Jeremiah has obtained several certifications, including Modernizing the Service Desk from LinkedIn in 2022, Okta Certified Professional from Okta in October 2021, Developing a Service Mindset from LinkedIn in 2020, AWS Certified Cloud Practitioner (CLF) from Amazon Web Services in October 2018, and ITIL Foundations from PeopleCert.