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Brad Phelps began their career in 2006 as a Complex Test & Turn Up Technician and a Customer Solutions Team Customer Premises Equipment Technician (Field Technician) at Cavalier Telephone. In 2011, they took on a Solutions Engineer role at PAETEC and also began working at Grid4 Communications as a Network Technician, Network Engineer, Senior Network Engineer, and Director of Engineering.

Brad Phelps received their Bachelor of Scienceā€“Business Information Technology (BSā€“BIT) specialization in Information Assurance from Walsh College in 2009. Brad also completed the CCNA Course from the Cisco Network Academy in 2006. Brad's fields of study included Business, Computer Science, and Networking.