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Sue Chen is an accomplished Project and Traffic Operations Manager at Grey Matter Group since June 2023, where responsibilities include optimizing project management processes and enhancing operational efficiency. Prior experience spans over 16 years at FOAMit, where roles included Technology and Marketing Project Manager, overseeing marketing and technology projects, and IT Project Manager, focusing on system migrations and IT solutions. Additional positions at FOAMit included Interim General Manager, IT Coordinator, Marketing Coordinator and Customer Service, and Purchasing Agent. Earlier experience encompasses a customer service role at J.P. Morgan Chase Bank. Sue Chen holds a Bachelor's degree in Business with an emphasis on Operations Management from Grand Valley State University and an Associate's degree from Grand Rapids Community College.