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Kelly is a graduate of the University of Maryland with a Bachelors of Business Administration in Human Resources Management. She also has a Certificate of Human Resources Management from Villanova University.

Kelly began her hospitality career at the Hilton Harrisburg in 1990. She worked in the Front Office until 1994 when she transferred to the Human Resources department. She was promoted to Human Resources Manager in 1996. With the addition of the Hilton Garden Inn in 1999, she was promoted to Director of HR overseeing both properties. Kelly was promoted to Corporate Director of HR for Harrisburg Hotel Corporation in 2005, overseeing its 5 properties.

In 2014, Kelly joined the Greenwood Hospitality team as the Corporate Director of Human Resources. She was promoted to Vice President of Human Resources in July of 2017.

Kelly is a member of Society for Human Resources Management, and Human Resources Professional of Central PA. She has a Senior Professional in Human Resources certification from the HR Certification Institute and a SHRM Senior Certified Professional certification.

A wife and mother of four children, Kelly resides in Mechanicsburg, PA where she coaches college cheerleading and volunteers for Junior Achievement.