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Kim Harris, PMP, brings extensive experience in project management and customer experience, currently serving as a Senior Business Project Manager at Green Shield Canada since September 2006. Prior roles at Green Shield Canada include Specialist in Customer Experience and Projects, Project Manager for the Implementation Team, Supervisor of Knowledge Management, and Team Development Coaching for the Customer Contact Centre. Kim Harris also has a background in wellness, having worked as a self-employed Massage Therapist from September 1998 to June 2006.