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Doug Kozicki has extensive experience in customer service and sales within the financial services and technology sectors. Currently serving as a Tier 2 Customer Service Specialist at Greenlight Financial Technology since November 2020, Doug has previously held roles such as Integrated Payment Specialist at Paya and Outside Sales Executive at Merchant e-Solutions. Doug's background includes significant account management and customer retention responsibilities at Worldpay, where Doug consistently achieved sales goals, and support roles at Sage and Ascent Motion Industries, focusing on enhancing customer relationships and providing technical assistance. Doug began professional development at Toshiba America Business Solutions in sales and training support. Doug holds a degree from Georgia State University, earned between 1980 and 1984.