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Patrick Kelliher has a diverse range of work experience in customer support and technical roles. Patrick is currently working at Greenhouse Software as a Support Engineer III since March 2022, having previously held the positions of Support Engineer II and Support Engineer since 2021 and 2020 respectively. Prior to that, Patrick worked at imgix as a Support Engineer for a few months in 2019, where they successfully reduced support ticket time to resolution and increased customer satisfaction scores. At Opus 2 International, they served as an Application Support Specialist from 2016 to 2018, focusing on technical resource support and revenue preservation through client-facing solutions. Before that, Patrick worked at MileIQ as part of the Customer Experience team in 2016, fostering collaboration between support and engineering teams to address customer needs. Patrick also has experience at Zillow Group, Tracker Corp., Workshare, PayPal, CATS, and Sable Technologies, all of which added to their expertise in technical support and troubleshooting.

Patrick Kelliher attended UC Berkeley Extension in 2019, where they completed a Full-Stack Engineering Bootcamp. Prior to that, they studied at the College of San Mateo, although the specific years of attendance are unknown. In terms of additional certifications, Patrick obtained the following: Learn Ruby Course from Codecademy in June 2022, Ruby Essential Training Part 1: The Basics from LinkedIn in October 2020, Ruby on Rails 6 Essential Training from LinkedIn in October 2020, Sumo Logic Search Mastery Certified in July 2020, and Sumo Logic Fundamentals Certified in July 2020.