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Natalie Massa has a diverse work experience spanning from 2012 to present. Currently, they work as a Senior Support Specialist at Greenhouse Software since January 2021. Prior to this role, they worked at FareHarbor, where they held multiple positions. From January 2019 to January 2021, they served as a Customer Enablement Project Manager, and from April 2018 to December 2018, they worked as a Senior Implementation Specialist. Additionally, Natalie worked at Borsheims from May 2017 to February 2018 as a Distribution and Quality Control Specialist and from May 2016 to May 2017 as a Customer Service Representative. At Hudl, they held the positions of Account Manager from January 2015 to January 2016 and Customer Support Specialist from June 2013 to January 2015. Furthermore, they have experience as a Volleyball Coach at Lincoln Lutheran Middle/High School from August 2014 to October 2014, and as a Sports Marketing Intern at Creighton University from May 2012 to July 2012.

Natalie Massa obtained their Bachelor of Business Administration (B.B.A.) degree in Marketing from the University of Nebraska at Omaha. Natalie attended the university from 2009 to 2013.