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Jacqueline McLaughlin has a diverse work experience spanning various industries and roles. Jacqueline currently works at Greenhouse Software as a Revenue Operations Manager, where they help businesses improve their hiring processes and attract top talent. Prior to this, they worked at Dooly as an Account Executive Team Lead and an Account Executive. At Drift, they held the positions of Conversational Sales Advisor and Sales Operations Manager, where they analyzed data trends, prepared presentations for the Senior Leadership Team, and determined rules of engagement for the global sales team. Jacqueline also worked at Applause as a Sales Operations Analyst, managing Salesforce.com and collaborating with Sales VPs on weekly forecasts. Earlier in their career, they held positions in event coordination, teaching, and student programming. Jacqueline has a range of skills and experience in sales operations, data analysis, and event coordination.

Jacqueline McLaughlin obtained their high school diploma from Medfield High School between 2005 and 2009. Following that, they attended Colby College from 2009 to 2013, where they earned a Bachelor's Degree in Psychology. In November 2019, they received a certification in Conversational Marketing from Drift.