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Gerard Donnelly is an experienced IT professional with a diverse background in technical support and engineering. Currently serving as an IT Engineer at Greenhouse Software since November 2021, previous roles include Help Desk Specialist at Milestone Technologies, Inc. for Pinterest, and IT Technical Site Lead at ATREYA ASSOCIATES, where Gerard excelled in desktop and mobile device support and network troubleshooting at Quantcast Dublin. As a Senior IT Specialist and Team Lead at Symantec, Gerard demonstrated leadership by managing a team and focusing on individual career progression. With a solid foundation in providing technical support at Apple for iOS and macOS systems, along with early experience in production printing at GP Digital Print, Gerard possesses a well-rounded skill set in IT support and management.