Darya Kolobova has a strong work experience in various customer success and management roles. Darya is currently working as a Senior Customer Success Manager at Greenhouse Software. Prior to that, they worked at Zendesk as a Manager of Partner Success, a Senior Customer Success Consultant, and a Customer Success Consultant. Before their time at Zendesk, they held the position of Team Lead in L&D Operations EMEA & APAC at Facebook via Milestone Technologies. Darya also worked as a Team Manager at GLG (Gerson Lehrman Group) and as the Head of Learning & Certification Center at Интерсофт. Darya began their career as an English Language Teacher at Language School Brighton and gained experience as an HR Specialist Intern at Urals Power Engineering Company, LLC. Darya also briefly worked as a Facilitator at American Councils for International Education. Overall, they have accumulated a diverse background with a focus on customer success and management roles.
Darya Kolobova's education history includes studying History & Records Management at Ural Federal University from 2007 to 2012. Before that, they were a student in the Future Leaders Exchange program at Thomas Downey High School in Modesto, CA, USA from 2005 to 2006. In addition to their formal education, Darya has obtained several certifications including Zendesk Certified Support Administrator from Zendesk in May 2019, Effective Sales from Business coach Radmilo Lukich in 2012, What exactly is Communicative Language Teaching? from Oxford University Press in 2011, Communicative Language Teaching from Language school Brighton in 2010, and Pearson VUE Test Center Certified Administrator from Pearson VUE in July 2014 and May 2013.
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