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Ruby Arellano, CSP, currently serves as the Customer Success Lead at Greene Resources, a position held since January 2021, where responsibilities include managing the Customer Success Specialist team, overseeing data integrity, and conducting process audits to improve client services. Ruby has advanced through various roles at Greene Resources, such as Customer Success Specialist II and Human Resources Specialist, focusing on client-driven projects, data management, and process improvements. Prior experience includes community organizing with Student Action with Farmworkers and support roles at North Carolina State University. Ruby holds a Bachelor of Science in Agricultural Business and Management from North Carolina State University, completed in 2020.