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Crystal B. has extensive experience in leadership roles within the financial services sector, specifically with Green Dot Corporation since December 2010, holding positions such as SVP of Money Movement, SVP of Financial Service Centers, and Brand Director for Consumer Accounts. Additionally, Crystal served as a member of Chief since March 2022 and worked as a Corporate Trainer/Tax Consultant at ETAX Income Tax Service from December 2008 to August 2011, where expertise in tax software training and compliance was developed. Prior experience includes managing a contact center at TSYS, where operational procedures were improved to reduce errors and enhance efficiency. Crystal holds a Six Sigma Black Belt Professional certification from the Management and Strategy Institute and has a background in education from Alabama State University and the University of Missouri-Columbia.