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Jack W. Lam's work experience includes being a physician at American Anesthesiology from 2009, where they held various leadership responsibilities and was responsible for demographic analysis, strategic planning, and marketing. Jack W. also coordinated perioperative anesthetic delivery and care between patients, surgical teams, and recovery units. Jack W. joined Green Compass, Inc. in 2019 as the Chief Medical Officer, where they worked on strategic planning, product development, and marketing. Jack W. also conducted literature review, data analytics, and market trend analysis and provided assistance in website development and consumer education materials.

Jack W. Lam obtained a Bachelor's degree in Psychology from the University of North Carolina at Chapel Hill in 1999. Jack W. then pursued a Doctor of Medicine (MD) degree in Medicine at the same university from 2000 to 2004. Prior to that, Jack briefly studied Architectural Engineering at North Carolina State University from 1994 to 1995.