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Rhonda Townsend has been working at the Greater Dayton Regional Transit Authority since May 2007 as a Quality Service Representative, assisting the public with new TAPP-Pay accounts and phone app issues. Prior to this, Rhonda was the Chief Executive Officer at Grapes Graphics from June 1983 to April 2007, where Rhonda specialized in designing and printing t-shirts, business cards, and accessories for events. Rhonda holds a Bachelor of Arts in Public Administration and Public Policy Studies from Capital University, an Associate of Arts and Sciences in Graphic and Printing Equipment Operation from Sinclair Community College, and a high school diploma from Nettie Lee Roth High School.