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Shelby Smith is an accomplished professional currently serving as the Referral Coordinator Team Lead at PCC Community Wellness Center since August 2021, where responsibilities include overseeing referral coordination across 14 clinics, maximizing revenue through efficient scheduling and billing, and mentoring a team of 10 members. Shelby also works as a tutor with Maroon Tutor Match, providing academic support to elementary students, and volunteers with the Greater Chicago Food Depository, contributing to meal packaging efforts during the Covid-19 pandemic. Previous experience includes roles at Pure Barre, Lengyel Lab focusing on ovarian cancer research, and in marketing at Clevens Face and Body Specialists. Shelby holds a Bachelor of Arts in Psychology from the University of Chicago and has a background in community service and education.