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Justin P. has a wealth of experience in the airline industry, holding various leadership positions such as Fleet Manager International Cabin Crew at British Airways and Interim Head of Customer Experience at Myanmar National Airlines. Currently, Justin serves as a Tour Manager at Great Rail Journeys Ltd, where Justin coordinates tour arrangements to ensure successful tours are delivered. Additionally, Justin is the Director of CSG Partnership Limited, a consultancy and training company focused on 'people delivering results'. Throughout their career, Justin has demonstrated strong leadership skills and a commitment to delivering exceptional customer service.