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Pooja Sharma is an accomplished Regional Operations Manager at Great Lakes Hospitality Group, with experience since July 2011, focusing on operational and financial performance enhancements. As General Manager of Hampton by Hilton Shelby Township, significant achievements include receiving the Lighthouse award and Circle of Excellence award for top performance. Pooja's expertise extends to guest satisfaction, effective group booking management, and strategic negotiations. Active as a Hampton by Hilton Brand Ambassador since August 2016, Pooja collaborates closely with brand initiatives. Previous roles include Front Office Manager at Hilton Suites Hotel and Senior Manager for Corporate Events at Miran Productions in India, leading high-profile events for notable clients. Pooja holds a Bachelorā€™s Degree in English and a Professional Degree in Events Management and Public Relations.