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Shivam Khanna possesses extensive experience in marketing automation and digital marketing, currently serving as a Team Lead and Senior Marketing Automation Specialist at Grazitti Interactive since February 2020. Expertise includes managing Marketo instances and utilizing Salesforce, SFMC, and HubSpot, while successfully creating lead capture forms and landing pages for demand generation programs. Prior to this role, experience as a Technical Support Engineer at KocharTech involved executing a multichannel social media campaign that boosted brand awareness by 17% and designing an email marketing strategy that increased open rates by 37%. Additionally, managing a team of six members ensured high-quality technical solutions for US clients. Early career experience includes a digital marketing internship at CodeApp Technologies, focusing on WordPress, SEO, and Google analytics. Shivam Khanna earned a Bachelor of Technology in Computer Science from Chandigarh University in 2019.