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Lourdes J. is a Technical Project Manager, Scrum Master, and Agile Transformation Coach with extensive experience in managing complex digital product and enterprise software development projects. Currently at GRAYBOX, Lourdes oversees multiple global cross-functional teams for Nestlé Purina Petcare Company in their D2C e-commerce efforts. Previous roles include managing cybersecurity incident response projects at MOXFIVE and coordinating marketing operations for a FinTech company at AWL, where agile project management skills were utilized. Lourdes also served as a Digital Marketing Manager for sbe Lifestyle Hospitality, focusing on digital marketing strategies for high-profile resort properties. Lourdes holds a Digital Product Management Certificate from Georgetown University and has a background in education from Hawaii Pacific University.