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Shigeru Masuko has a diverse work experience spanning multiple companies. shigeru started their career at NEC Communication Systems in 1999 as a Software Development Engineer. In 2002, they joined Gray and worked as a Project Development Assistant until 2005 when they were promoted to the role of Project Development Manager, a position they held until 2007. After that, they became the Japan Office Regional Manager at Gray, where they played a vital role as a liaison between the company and Japanese customers, initiating sales contacts and developing initiatives. In October 2019, they were promoted to the Director of Business Development, Japanese Market at Gray.

Shigeru Masuko attended Emory University from 1995 to 1999, where they obtained a Bachelor of Arts (B.A.) degree in Physics.