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Antje Jaworski has extensive experience in strategic and operational management within customer service and sales sectors. Since February 2015, Antje has been the Head of Multichannel Service B2C & B2B Sales & Service at Gravis Computervertriebsgesellschaft mbH, focusing on customer management, service reorganization for business clients, and developing marketing strategies. Prior to this role, Antje worked at freenet Shop GmbH from July 2010 to January 2015 as a member of the Integration Office and as a Franchise Partner Manager, overseeing the integration of Gravis into the Freenet Group and managing franchise operations. Antje's earlier experience includes leadership positions at mobilcom-debitel GmbH, where responsibilities encompassed retail sales support, and at dug telecom AG, where a customer service team was established. Antje holds degrees in Marketing and Communication as well as Business Administration from VWA Hochschule für berufsbegleitendes Studium.