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Emmanuel Ajadi is an experienced professional with a background in customer support, implementation consulting, and business analysis. Currently serving as a Customer Support Manager at Granicus since February 2019, Emmanuel previously held the position of Associate Implementation Consultant at the same company and worked as a Consultant at Firmstep/Granicus. With earlier experience as a Junior Business Analyst at iCasework, Emmanuel focused on requirement analysis and software development for complaint management systems, collaborating with clients from various sectors. Emmanuel's internship at Glide Utilities involved lead generation and managing B2B accounts, while earlier roles included project management of mobile applications at Apple and leadership as Head Boy at St. Mark's West Essex Catholic School. Emmanuel holds a degree in International Business Management from the University of Birmingham and has pursued additional education in management consultancy.