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Chanda Chen is a Quality Assurance Specialist at Grand Street Settlement. Prior to this role, at NYC Department of Education, Chanda served as a Substitute Teacher, engaging with over 160 middle school students through creative lesson plans and assessments. With experience as an Assistant Manager at Koneko Cafe and Program Manager at A Free Birdâ„¢, Chanda has shown proficiency in organization, supply inventory management, and program development. Additionally, Chanda has a background in forensic linguistic analysis and research, with a Master's degree in Forensic Linguistics from Hofstra University.