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Astrid Kaiser has a diverse work experience in the field of human resources and hospitality spanning over 25 years. Astrid is currently working as the Chief of People & Culture at Grand Resort Bad Ragaz, where they have been since 2023. Before that, they served as the Director of Human Resources at the same company from 2021 to 2023. Prior to joining Grand Resort Bad Ragaz, Astrid worked as a Fachdozentin (Human Resource & Organisationsentwicklung) at Erasmus Hochschule Basel, where they shared their professional experiences and knowledge with future HR professionals. From 2016 to 2021, they held the position of Director of Human Resources at Bürgenstock Hotels & Resort Lake Lucerne. Astrid also served as the Deputy CHRO / Stv. CHRO at ZFV-Unternehmungen from 2009 to 2016. Astrid gained experience as an Examination Expert / Prüfungsexpertin at Belvoirpark Hotelfachschule Zürich from 2008 to 2016. In the earlier stages of their career, Astrid worked in various managerial roles in the hospitality industry, including Manager at Restaurant Bohemia, Two Spice AG, and Bar Manager at Restaurant Limmatblick, Bauschänzl. Astrid also worked as the Food and Beverage Manager at Hotel Radisson SAS from 2002 to 2003 and as an F&B Trainee / F&B-Praktikantin at Hotel Radisson SAS Basel from 2000 to 2001. Astrid began their career as a Supervisor at Pizza Taxi Bas from 1996 to 2000.

Astrid Kaiser's education history is as follows:

- From 2020 to 2021, they attended KV Luzern Berufsakademie and obtained a diploma in Dipl. HR Leiterin (Human Resources Management).

- In 2013, they attended Hochschule für Wirtschaft FHNW / School of Business FHNW and earned a Master's Degree in MAS Erwachsenenbildung und Bildungsmanagement (Adult Education and Educational Management).

- In the same year, they also completed a program in DAS Bildungsmanagement (Operational Educational Management) at Hochschule für Wirtschaft FHNW / School of Business FHNW.

- Additionally, in 2013, Astrid Kaiser completed a program in CAS Bildungs- und Kompetenzmanagement (Education and Competence Management) at Hochschule für Wirtschaft FHNW / School of Business FHNW.

- In 2008, they pursued betriebstwirtschaftliche Weiterbildung (business education) at NBW Betriebstwirtschaftliche Weiterbildung and earned an eidg. dipl. (federal diploma) as HR-Fachfrau mit eidg. Fachausweis (HR specialist with federal certificate).

- Astrid also completed a program as a Personalassistentin (personnel assistant) at NBW Betriebstwirtschaftliche Weiterbildung in 2008.

- In 2005, Astrid Kaiser obtained a Level I Snowboard Instructor certification from the Canadian Snowboard Association CASI.

- In 2001, they attended Hotelfachschule Zürich and obtained an eidg. dipl. Hotelière/Restauratrice (federal diploma in hotel management and catering).

- Their education at the University of Basel occurred between 1994 and 1997, but their degree and field of study are unspecified.

- In 1993, they completed the Cambridge Proficiency of English program at Kingsway College London.

- Astrid also obtained an Information Management Diploma from the London Business School in 1993.

- Astrid Kaiser completed their Matura (Swiss high school diploma) at Gymnasium Bäumlihof from 1985 to 1993.

- Their high school education took place at Deutsche Schule zu Johannesburg from 1980 to 1985, although no specific degree or field of study is mentioned.