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Muhammad Tawhidul Islam is a seasoned professional with extensive experience in human resources and industrial relations, currently serving as a Senior Industrial Relations Expert at Grameenphone Ltd since February 2006. Muhammad's primary responsibilities include facilitating communication between management and employees' unions, maintaining relations with government stakeholders, managing employee grievances, and driving engagement initiatives. Previously, Muhammad held various roles within Grameenphone, including Lead Specialist in Recruitment & Onboarding, where Muhammad introduced digital processes and coordinated smooth onboarding experiences for new hires. Muhammad also has a strong foundation in employee services, demonstrated by receiving the Divisional-Quarter-1 award in 2014, and has an educational background comprising multiple degrees in Human Resource Management. Muhammad's earlier experience includes an internship at Shahjalal Islami Bank Limited focusing on finance and accounts.