Alyssa Burris has a diverse work experience in the hospitality industry. Alyssa is currently working as an Assistant Director of Sales at Graduate Hotels since February 2022. Prior to this, they worked as a Sales Account Manager at Graduate Hotels from May 2021 to February 2022.
Before joining Graduate Hotels, Alyssa worked at The Inn at St. John's for a significant period. From October 2019 to April 2021, they held the position of Sales Account Manager, where they expanded the scope of their work to include event sales in various markets. Alyssa successfully managed accounts, built lasting client relationships, and ensured their needs were met throughout the sales process.
Earlier at The Inn at St. John's, Alyssa worked as an Express Meetings & Events Manager from June 2018 to October 2019. Alyssa secured and serviced pop-up meetings for corporate and social clients, maximizing hotel profitability and revenue. Alyssa also cultivated client partnerships and ensured successful event execution. Before that, they served as a Sales Administrative Assistant from May 2017 to June 2018, assisting in reservation processing and client management. Alyssa began their journey at The Inn at St. John's as a Guest Service Agent from June 2016 to May 2017, where they provided excellent guest service and handled confidential information.
Alyssa also has experience working as a Food and Beverage Extern at Starwood Hotels & Resorts Worldwide, Inc. for a brief period in March 2016. Prior to that, they interned at Island Ventures as a Guest Services Intern from May 2015 to August 2015, where they excelled in customer service and communication.
Starting their career, Alyssa worked as a Catering Intern at Fat Chef In A Little Coat Catering Company from May 2014 to March 2015, where they assisted in food preparation and customer service. Alyssa also worked as a Server at The Village Market from May 2014 to March 2015, providing exceptional dining experiences and customer service.
Overall, Alyssa Burris has demonstrated skills in sales, account management, event coordination, customer service, and hospitality throughout their career in various roles within different companies.
Alyssa Burris attended Plymouth High School from 2008 to 2012, but did not obtain a specific degree or field of study. Alyssa then pursued a Bachelor's degree in Hospitality Administration/Management at Michigan State University from 2012 to 2016. Additionally, they obtained certifications in Cvent from Cvent in November 2015, and ServSafe from Michigan State University in November 2014.
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