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Matthew Grado has worked in the operations field since 2010. Matthew began their career as a Senior Supervisor at FANTASY ISLAND AMUSEMENT PARK, where they oversaw ride operators, handled customer service requests, and assisted with creative direction of the Park's physical and social marketing. Matthew then joined Grado Labs in 2017, where they have held the roles of Vice President Operations and Operations Manager.

Matthew Grado graduated from Manhattanville College in 2017 with a Bachelor's Degree in Marketing. Prior to that, they attended Xaverian High School from 2009 to 2013.