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Jia Shin Ho is currently serving as a New Product Initiative (NPI) Scientist at Gradiant since May 2021. Previously, Jia held the position of Research Fellow at Nanyang Technological University from August 2016 to April 2021, where significant contributions included commissioning a pilot plant near a seawater reverse osmosis (SWRO) desalination facility, designing experimental setups for biocide efficiency evaluation, and leading multiple research projects related to desalination and membrane characterization. Earlier experience as a Research Assistant at the Singapore Membrane Technology Centre involved managing pilot plant operations and developing real-time monitoring methods for fouling in membrane processes. An internship at the Public Utilities Board Singapore allowed Jia to optimize coagulation-ultrafiltration processes for reverse osmosis brine recovery. Jia Shin Ho earned a PhD in Environmental Science and a Bachelor's Degree in Chemistry and Biological Chemistry from Nanyang Technological University.